Talkback AI vs Viff
Side-by-side comparison · Updated April 2026
| Description | TalkbackAI is a Chrome extension designed to automate customer feedback responses using intelligent AI. The tool allows users to define their brand's tone and style, generate multiple response options, and customize replies further before pasting them into any system. The extension is user-friendly, integrates seamlessly with existing workflows, and helps businesses save time while enhancing customer satisfaction. Various pricing plans are available, ranging from a free plan to premium options that offer more responses per month. | Viff is an AI-powered assistant designed to streamline your online reputation management by generating courteous and contextual responses to guest reviews instantly. With Viff, businesses can respond to reviews consistently and promptly, enhancing their online reputation and increasing booking volumes. The AI assistant comes as a Chrome extension and offers features such as business profile customization, continuous updates, unlimited review replies, and secure checkout with AES-256 bit encryption. Users can start with a free trial, and subscription plans are available on a monthly or yearly basis, with significant discounts for annual plans. |
| Category | Customer Support | AI Assistant |
| Rating | No reviews | No reviews |
| Pricing | Freemium | Paid |
| Starting Price | Free | $99/mo |
| Plans |
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| Tags | Chrome extensionautomate customer feedback responsesintelligent AIbrand's tone and stylemultiple response options | AI-powered assistantonline reputation managementguest reviewscourteous and contextual responsesChrome extension |
| Features | ||
| Automated AI responses | ||
| Customizable brand voice settings | ||
| Multiple response generation options | ||
| Compatibility with any system | ||
| User-friendly interface | ||
| Time-saving solutions | ||
| Integration with daily tools | ||
| Various pricing plans | ||
| Positive user testimonials | ||
| Free trial available | ||
| Unlimited review replies | ||
| Business profile customization | ||
| Inclusion of contact details | ||
| Email support | ||
| Continuous updates | ||
| Secure checkout with AES-256 bit encryption | ||
| No credit card needed to start | ||
| Chrome extension | ||
| Monthly and yearly subscription plans | ||
| View Talkback AI | View Viff | |