CustomGPT.ai vs PrivateGPT
Side-by-side comparison · Updated April 2026
| Description | CustomGPT.ai is your ultimate no-code solution for smarter business operations. Effortlessly integrate with Hubspot, SharePoint, websites, and thousands of other data sources to get instant, precise answers from your information—no delays, no hassle. Trusted by leaders like MIT and Bernalillo County, CustomGPT.ai is a secure RAG-based platform that never trains on your data, ensuring complete privacy and control. With industry-leading accuracy, SOC-2 Type 2, and GDPR compliance, CustomGPT.ai delivers unmatched reliability. Deploy it internally to supercharge employee productivity or externally to revolutionize customer support. | PrivateGPT, powered by Private AI, is a revolutionary platform designed to address ChatGPT privacy concerns. With PrivateGPT, users can prevent the transmission of Personally Identifiable Information (PII) to third parties like OpenAI, ensuring GDPR and CPRA compliance. Additionally, PrivateGPT helps mitigate bias in ChatGPT by removing sensitive information such as religion and physical location. The platform guarantees data privacy with chat data stored on the user's browser, and no prompts being saved or viewed by the service provider. |
| Category | Customer Support | AI Assistant |
| Rating | 4.0 (2) | No reviews |
| Pricing | N/A | N/A |
| Starting Price | N/A | N/A |
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| Tags | AI-driven solutionscustomer serviceengagementresearchmulti-source data integrations | privacyPIIGDPRCPRAbias mitigation |
| Features | ||
| Easy Setup | ||
| Upload Documents in 1400+ formats | ||
| Sitemap Integration | ||
| Multi-Source Data Integrations | ||
| Support for 92 languages | ||
| Powered by ChatGPT-4 | ||
| Accurate Responses From Your Content | ||
| No Hallucinations / Making Up Facts | ||
| Citations And Sources | ||
| Secure, Privacy-first, Business-grade | ||
| Deploy your Custom Chatbot | ||
| Public or Private Access | ||
| Embed on Website & LiveChat | ||
| API Access | ||
| ChatGPT Plugin Store | ||
| Search Generative Experience | ||
| Prevents PII from being sent to third parties | ||
| Maintains GDPR and CPRA compliance | ||
| Reduces bias by removing sensitive information | ||
| Stores data on the user's browser | ||
| View CustomGPT.ai | View PrivateGPT | |